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Latest version Freshservice release on August 15, 2024
| Name | Freshservice |
| Category Name | Remote control |
| Release Date | August 15, 2024 |
| LTS Version | 2024.1.2 |
| License | 1 |
| Official Website | https://www.freshworks.com/freshdesk/ |
| Supported OS | Windows, MAC, LINUX |
Freshservice is a cloud-based IT service management (ITSM) software designed to simplify the way organizations manage their IT services. It offers a robust platform that combines incident management, asset management, change management, and release management, among other features. The Remote Desk functionality within Freshservice allows IT teams to remotely access and control devices to resolve issues efficiently, ensuring minimal downtime and a seamless user experience. Freshservice continues to innovate in the ITSM space, with its remote desk functionality becoming increasingly vital for modern IT operations. The latest version not only enhances the core functionalities but also introduces significant improvements in security, automation, and integration capabilities, making it a top choice for businesses looking to streamline their IT service management.
Software Requirements:- Windows: Windows 10+ (64-bit), Chrome/Firefox/Edge, .NET Framework 4.8+, Visual C++ Redistributable. macOS: macOS 10.15+, Safari/Chrome/Firefox, Xcode for some integrations. Linux: Ubuntu 20.04+ or Fedora 32+, Chrome/Firefox, OpenSSL, libc6. Hardware Requirements:- Processor: Intel i5/AMD equivalent (i7 recommended). RAM: 8 GB (16 GB recommended). Storage: 2 GB available space (SSD recommended). Graphics: DirectX 11 (Windows), Metal (macOS), OpenGL (Linux).
